FREE RETURN & EXCHANGE
Find your size until it fits perfectly!
In Nappa Milano, our motto is to try our best to make you satisfied. Thus, we created this FREE RETURN & EXCHANGE so you have nothing to worry about in adopting one of our pairs.
Return & Exchange Guidelines:
1. Make sure your shoes are still in a good, unused condition.
2. Please contact our customer service for your shoes return/exchange | LINE @nappamilano | Whatsapp: 081381225969.
3. We will complete your return/exchange process in 2x24 hours after we received your shoes.
4. You only need to cover the shipping fee from you to Nappa Milano, as we will cover the shipping fee from us to you.
5. Send your shoes in a safe packaging and attach the return/exchange form below: